Privacy Policy

PRIVACY POLICY

1. Introduction

Himbu EU is committed to protecting the privacy, confidentiality, and security of personal information collected through our website and digital services.

This Privacy Policy explains how we collect, process, use, store, and protect user information.


2. Information We Collect

We may collect and process the following categories of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company or business information

  • Billing or shipping information

Technical Information

  • IP address

  • Browser type and device information

  • Operating system

  • Website interaction data

  • Referral sources and analytics data

Communication Data

  • Contact form submissions

  • Franchise or partnership inquiries

  • Customer support communications


3. Purpose of Data Collection

We collect personal information for legitimate business purposes including:

  • Responding to inquiries and support requests

  • Processing orders or partnership applications

  • Improving website functionality and user experience

  • Marketing and promotional communications

  • Security monitoring and fraud prevention

  • Internal analytics and operational improvements


4. Legal Basis for Processing

Where applicable under GDPR and related regulations, processing may be based on:

  • User consent

  • Contractual necessity

  • Legitimate business interests

  • Legal compliance obligations


5. Data Security

Himbu EU implements appropriate technical and organizational security measures designed to protect information against:

  • Unauthorized access

  • Misuse

  • Alteration

  • Loss or disclosure

Despite our efforts, no internet-based transmission or storage system can be guaranteed completely secure.


6. Sharing of Information

We do not sell or trade personal information.

Information may be shared only with:

  • Authorized service providers

  • Payment processors

  • Logistics or delivery partners

  • Legal or regulatory authorities when required

All third-party service providers are expected to maintain confidentiality and security standards.


7. International Data Transfers

As an international business platform, certain data may be processed or stored across different jurisdictions while maintaining appropriate safeguards.


8. User Rights

Subject to applicable laws, users may request:

  • Access to personal data

  • Correction of inaccurate data

  • Deletion of information

  • Restriction of processing

  • Withdrawal of marketing consent

Requests may be submitted through official contact channels.


9. Data Retention

Personal data is retained only for as long as necessary for operational, contractual, legal, or legitimate business purposes.


10. Cookies & Tracking Technologies

Our website uses cookies and related technologies to:

  • Enhance website functionality

  • Analyze visitor behavior

  • Improve user experience

  • Support marketing activities

Detailed information is available in our Cookie Policy.


11. Policy Updates

Himbu EU reserves the right to update this Privacy Policy periodically in response to legal, technical, or operational changes.

Updated versions will be published on this page.


12. Contact Information

For privacy-related inquiries or requests, please contact us through the official contact channels available on the Himbu EU website.